how do I send my photographs to you
We would prefer you send your high resolution or raw images to us via mail. With a deposit of $30 we can send you one of our USBs along with a stamped self-addressed envelop for you to return to us at our Studio.
Alternatively you can upload your digital files to Dropbox.
How do I know if I have the copyright on my wedding photos from our wedding photographer
The Copyright laws can be a bit complicated. As a general rule of thumb, in the case of a wedding, where a Bride and Groom pay a photographer to take photographs of their wedding, the first owner of the copyright is the Bride and Groom unless the photographer and Bride and Groom agree otherwise. It is important therefore to check the “Terms and Conditions” of your wedding photography with your photographer to ensure you have the right to reproduce the photos (for example printing them in Your Own Wedding Album), publish the photos on social media or digitally enhance the photos.
how do I select the number of photographs to send to you
Include all of your favourite wedding photographs on the USB. Will will review each photograph for composition, quality, resolution and telling the story of your day prior to inclusion in Your Wedding Album.
will I have final approval of the album layouts before it is printed
Yes, prior to your wedding album being printed you will have final approval and be in love with each and every page.
how do I make changes to the wedding album design
Within 3 days of receipt of your wedding photographs on USB we will upload a Low Resolution version of your album to a secured location on our website. We will then send you a link to Your Wedding Album Design where you can click on the photos to make changes, and add comments for changes.
Within 24 hours an updated version will be emailed to you for any final amendments. Finally you will be emailed a Final Version of Your Wedding Album for approval.
Two rounds of amendments are included in Your Wedding Album design package. Further changes after this time will incur an additional cost of $10 per layout.
how long does it take for the Wedding Album to be printed
As all our Wedding Albums are hand-made with care and attention, once your Wedding Album design is approved it takes on average 4 weeks for your album to be printed.
do you require a deposit for my Wedding Album Design
Yes, we require a deposit of $150 to commence your Wedding Album Design.
do you deliver australia wide
Yes, we can deliver your album to anywhere in Australia.
do you have a returns policy
If your album is received damaged or is the incorrect album please phone us and we will arrange for it’s return.
If there is an error with your album or it is not as approved we will arrange for it’s delivery back to us and have any changes corrected.